I added the queue item with postpone of 2 min with the current time like that. I have used queue based trigger for this process. But bot didn’t trigger. Could anyone know the solution?
If a postponed item Is added then queue trigger might take upto 30 minutes to trigger…
when a new item is added the trigger works immediately…bur when a poatponed item
Is present then it might take upto 30mins as 30mins is the default time after which orchestrator checks for queue items again
Wait for sometime and it would trigger
Hope this helps
Cheers
Is there any way to reduce the 30mn time interval?
If you are on cloud then no…if you are on on prem…then you can change that from the orchestrator config.json
For on prem you can change this
Cheers
Thank you @Anil_G it helps.
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hi, but bot not yet started even after 30 mn?
Can you check the postponed time on the queue item…i guess its the timezone differences
Cheers
Postponed time is 2 mn. changed the timezone also with the system time zone.
Fid you happen to check what time it shows on the queue?may be by mistake it was set to more
And is the queue trigger enabled on same
Cheers
Yes , go to Tenant → Settings
Change it from 30 minutes to 10 minutes