Queue Item never changes status to "successful"

Help Orchestrator
1

Hello Everyone,

I am adding Items through Postman into my queue, where my Trigger then starts the process. The process then finishes successful, however the Item in the queue always stays “remaining”, never “successful”. This causes the process to be repeated every 20 minutes without ever reaching “successful”. Does anyone know why this might be the case?

Thank you in advance

grafik
grafik1730×127 12.8 KB

2

You have to set it manually using the Set Transaction Status activity.

3

Also, how are you getting the queue item? You’re supposed to be using Get Transaction Item so it automatically sets it to In Progress.

4

Hello @postwick,

Thank you for answering. I just added the Item with Postman using the API. Once the Item is added the trigger starts and activates the process, which then finishes without changing the status of the Item.

Do I need to add something in my process to then change it to “successful” or can I do that directly in Orchestrator? My Items currently only have random information that aren’t used in the process.

Thank you in advance

5

Again, you have to use Get Transaction Item to get the item and set it to In Progress. Then when you’re done you use Set Transaction Status to set it to success/fail etc

6

Hello @postwick,

Thank you for helping me out. Just one last question: How do i use the Output of my activity so that i can use it “Set transaction activity”? I want to save it as a variable but I am unable to find anything online about it.

Thank you in advance.

grafik
grafik

7

As with any activity, put your cursor in the output variable field and press CTRL+K then type the name you want for your variable. It creates it for you with the correct datatype. Now just use that variable in the input element for the Set Transaction Status activity.

8

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.