I am using trial version of UiPath community edition and had robot set up working fine with Orchestrator at https://platform.uipath.com for the past few weeks.
Today it seems a new UiPath Cloud Platform was released and the online layout of Orchestrator changed. I was still able to navigate to the original Orchestrator page by clicking my name under service tab, but my machine/robot that was originally there was gone.
My local UiPath robot still seems to be functional as the status is “connected, licenced”, and I can still collect things like Asset Values using studio. I can still publish project as usual, with success messages; but they never show up in the cloud platform (not under Processes or Packages).
Maybe the project I had somehow landed in the old path that not visible to me? One thing I think may be causing the issue is that I am using my company’s email during the registration of the community version of UiPath I downloaded, but using my personal email for UiPath RPA Academy and Orchestrator since I am already more than half way through the advanced training course.
Please help out as I really need to full access to Orchestrator to pass the final exam.
it doesn’t matter what email id we use for uipath academy
You can see the packages update in packages tab buddy its visible
may i know what was the issue you were facing…with that…?
Can you please let us know the email Id you used to create an account with orchestrator community?
Also can you please verify whether the tenant name ( Service in UiPath Cloud Platform) you used earlier is the same as you see in the new UiPath Cloud Platform
Not only Uipath Academy, but I registered the online tenant (at least it used to call that) using my personal email. The community Uipath software I registered/downloaded, however, was using my company’s email.
Thanks Adithya, I figured out what happened thanks to your comment. I re-registered the online tenant once just prior to the new cloud platform release. And it appears that I have updated my name for the cloud platform from just my first name to my full name (even though I still used same email address). Changing it back solved the issue.
As i used my gmail to register in old orchestrator platform, i clicked register with google in the new cloud platform page and it created a new account , I tried changing the orchestrator url in the new platform but i guess new cloud platform is not accepting any spaces or special characters. Tenant name for my old orchestrator platform is raju balla. . so how do i access my account in new platform.