Hi everyone and thank you in advance for your help. The last two months I’ve been unable to use the Microsoft Azure Computer Vision OCR Engine. I’m getting the following error-message:
When I check the logs I find this Message:
10:50:29.2211 => [WARN] [UiPath.Studio.exe]  Scrape failed on retry [0/2]. Error: System.ServiceModel.FaultException: MicrosoftAzureComputerVisionErrorRunEngine
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object outs, IAsyncResult result)
1.<CreateGenericTask>b__0(IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory1.FromAsyncCoreLogic(IAsyncResult iar, Func
2 endFunction, Action1 endAction, Task`1 promise, Boolean requiresSynchronization)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
Microsoft OCR and Tesseract OCR Works fine.
I have been in touch with Microsoft and testet the Azure service with this link.
The service Returns status 200 (ok).
When I paste the Azure Cognitive service URL into the browser I get an “404 not found” message (in JSON-format). This lead me to believe that there is a network issue, but the infrastructure Department at our Company says no firewalls are blocking the request…. but I’m not so sure that is true.
Anyways: before I escalate the issue I thought I would ask you nice People here in the forum if you have any tips?