I have 2 remote environment DEV and PROD, I installed studio in DEV and I published the Prcocess to orchestrator but when I try to run the process from Orchestrator in PROD environment the State are pending and the Packages cannot install from Assistant and I install the robot service in PROD.
How can resolve this issue.
Hi @m.hamdan
It goes into pending because the user setup on orchestrator is not done correctly.
Are you trying to run it as unattended?
Orchestrator - Configuring Robot Accounts to Run Unattended Automations (uipath.com)
This video can help you
UiPath Unattended Robot Setup - Complete Tutorial [2023] - YouTube
Hope this helps 
Yes, I’m try to run in unattended mode but from UiPath assistant i tried to run in attended mode its working
Check with your network security team to see why the package download is being blocked. It’s very common for servers to be more locked down than user workstations.
Hi @m.hamdan
Goto Tenant–>Manage Access–> Find Your Bot User–>Edit the settings
add domain\username you can get it using Whoami in CMD
& then add your login password for that user.
Hope this helps