I am trying to configure mail settings in platform.uipath.com .
First of all. Does this help to receive emails when a particular job is faulted or stopped in orchestrator without adding any code in the studio?
If yes below is the settings I have done and I am yet to get emails when i do a test email.
@rahulraj987 - refer to below thread which has some good suggestions to test and tweak the options while setting up mail alerts:
In order to send the alert the user to whom you want to send the alert should have a role assigned with Alert access. Make sure that the user has access to receive the alerts.
link about managing the roles- Managing roles
If the issue still persists,
If the email ID has two way authentication enabled then make sure that you provide App Key instead of password. Check the below link for more insights-
Setting Up Email Alerts
Is this happening for all the users who has access to alerts or …
Email alerts are also not working in our end… we followed all the steps provided… We noticed that even if we intentionally put invalid credentials, no logs are being added in the system event viewer… this is normally captured in our dev environment. Any inputs are very much appreciated.