Orchestrator error: "Cannot connect to package feed, the URL may be invalid."




I’m doing the Level 2 - Orchestrator 2018.1 Training and in practice 3 “Publishing your first process” I’m stuck in the “create new process” step. After clicking on “Add” on the processes page in the orchestrator (https://platform.uipath.com/processes) I get the following message “Cannot connect to package feed, the URL may be invalid.”
I’ve searched the forum and the internet and I can’t solve the problem, so I can’t continue with the training.
Does anyone have any idea on how to solve this issue?

Thanks in advance,


Hi @jordi.pique,
Kindly check the Orchestrator URL used while connecting the robo with orchestrator in robo tray.

For you the Url should be https://platform.uipath.com

Hope it helps



Hi, Jyotsna.

Thanks you for your quick answer.
Unfortunally it doesn’t work. I was using that URL as it is explained in the course materials (also in the field “Deployment URL” in the “Deployment” tab inside the “settings” options)
What it seems weird is that the status of the robot (locally) is “Connected, licensed” and in the Orchestrator the status is “Available”. Also the practice regarding the use of queues has worked perfectly, so the robot and the orchestrator somehow are “talking” correctly.
By the way, I see that I’m using version 2018.2.0 of the robot (instead of 2018.1.2 that is showed in you screen capture)