Orchestrator Default tenant is disabled

[Subhamay_Maity]

Hi everyone,
There is showing “DefaultTenant is disabled and the access has been blocked temporarily for all the accounts and groups” while I renew enterprise trial again. But my enterprise trial has been renewed.
Because of that my studio is also not connecting with cloud.

[Gokul001 (Gokul Balaji)]

Hi @Subhamay_Maity

Check out the documentation

Orchestrator - Managing Tenants

Default Tenant got Disabled Automatically - Not able to enable it

Hello everyone, Disabling tenants by system (and the corresponding audit entry) happens in the following situation: when an Enterprise Trial expires, we demote the cloud organization to the Community Plan If more licenses are allocated to tenants than allowed by the Community Plan, or multiple tenants were created during trial (Community plan allows for one tenant only), we disable the tenants to release the extra licenses that are granted solely during the Enterprise Trial time frame. then a…

Regards
Gokul

[Rahul_Unnikrishnan]

Hello @Subhamay_Maity

Please watch the below similar post.

Default Tenant got Disabled Automatically - Not able to enable it

Dear @Raisa_Bragarea, Looks like my Enterprise Trial License got expired on 16th Oct and Demoted to Community License : [image] [image] As i am Admin to My Tenant but I’m not able to Enable it. (Status is still in Updating State) [image] Where as i can access the Orchestrator but Licenses are not allocated to use it: [image] How can i Enable my Tenant ?? Thanks, Rohith

Thanks