Hi Team,
We have recently migrated robots from Classic to Modern Folder and used Machine Template for Robort configuration.
We have one 1 Machine Template, 4 bot machines (Ex: Machine1, Machine2, Machine3, Machine4), and 4 bot accounts (Ex:bot_user1,bot_user2,bot_user3,bot_user4).
All the bot accounts have access to all the bot machines (Floating Robots) and are configured with one machine Template.
Observed that when we select the account-machine mapping in Triggers/Jobs and the process running on selected account and machine but when we choose the Account – Any User/Robot account and Machine – Any machine always bot picking up the same bot account (Ex: bot_user1) to execute the process in the different machines.
Please see the example below:
Consider that we are utilizing the Account - Any User/Robot account and the Machine - Any Machine method to execute 4 processes (Process 1, Process 2, Process 3, Process 4) in the specified order.
Expectation:
Process 1 - bot_user1 with Machine4
Process 2 - bot_user3 with Machine1
Process 3 - bot_user4 with Machine3
Process 4 – bot_user2 with Machine2
Current Scenario:
Process 1 - bot_user1 with Machine4
Process 2 - bot_user1 with Machine1
Process 3 - bot_user1 with Machine3
Process 4 – bot_user1 with Machine2
Note: The UiPath Technical Support Team also checked, and they state that the behavior is normal and random. The robot will select the available bot account or machine, but they aren’t sure why it always selects bot_user1.
Any Idea?