Bot running in different machine template instead of the selected one

[manish.s.shetty]

Hi Team,
We have 2 machine templates and 2 users created in production. out Bot1 has to run in 1st machine and bot2 in second machine only. But in triggers, we don’t get the option to choose the machines instead it gives the option to User only which we have already selected. But sometimes our bot1 runs on 2nd machine which is incorrect. Looking for some help! Thanks in advance.

[Anil_G (Anil Gorthi)]

@manish.s.shetty

If you do not select the machine and user it would run on any available machine

instead use the machine mapping option to select the machine and user combination you want

cheers

[manish.s.shetty]

We don’t get that option in triggers

[Anil_G (Anil Gorthi)]

@manish.s.shetty

Please check it properly. The screenshot is from tirggers page

cheers

[manish.s.shetty]

If you can see the SS, no option to choose machine

[Anil_G (Anil Gorthi)]

@manish.s.shetty

What version of orchestrator you are on?

Even after selecting user you are unable to see machine selection?

Also…did you try creating standard template and check?

Alternately you can add both processes to two different folders and add only required machines to each folder so that it runs only on that specified machine

Cheers

[manish.s.shetty]

Orchestrator version 2020.101.0. No option to choose machine while setting up triggers. How to add 2 process to different folders?

[Anil_G (Anil Gorthi)]

@manish.s.shetty

Just create one more folder and create a process in that folder…and only the required machine to that folder

If you click on blue icon is it not asking for account mapping beside users option?

Cheers

[manish.s.shetty]

I click on the Blue ticket mark. It showed this

[Anil_G (Anil Gorthi)]

@manish.s.shetty

Then plase go with adding a separate folder and adding the process there

Cheers

[manish.s.shetty]

Let me try this method and get back to you. Thank you so much for the support