Orcherstrator Issue

[shivaraman (SHIVARAMAN SRINIVASAN)]

Hi Team,

While running Robot through Orchestrator not able to see the log message on Orchestrator
Please help me on this .
Studio/Robot/Orchestrator Version: Version 2016.2.6393
OS Version: Window 7 Professional Service Pack 1

[ovi (Viorela Preda)]

Have you tried this?

No log in Orchestrator for a robot

Please try below steps on the server. Step 1: Open a File Explorer and go to %appdata%\uipath\logs. (if there is no folder, then ignore this step and go to step 2) You may find a file there, without extension, called “offline”. It is created by a Windows library “Event Tracing for Windows” or ETW and sometimes gets corrupted. This file may be hidden, so please open the “View” menu in file explorer and check the option “Hidden items”. Delete this file and restart the UiPath Robot service. S…

[shivaraman (SHIVARAMAN SRINIVASAN)]

Again I am facing the same problem please suggest the solution.
Can we have a screen sharing session?