Open Browser Cannot communicate with IE Browser

[kpraveenkumar (Praveen)]

Hi Team,
I am getting below error when using OPEN BROWSER activity.
“Cannot communicate with Inter explorer browser”

Simply workflow with OPEN Browser “google.com”.

I have registered oleacc.dll with admin rights, updated the IE setting as per https://www.uipath.com/kb-articles/internet-explorer-automation-troubleshooting

Even restarted the machine. Still issue persist.

UiPath Version : 2016.2.6274
IE Version : 11.805.17763.0
Upd Version : 11.0.155

It all works fine with google chrome.

[Palaniyappan]

Hi
Welcome to uipath community
Kindly restart the machine and try once after setting the command as mention this thread

Internet Explorer Automation Troubleshooting

Cheers @kpraveenkumar

[kpraveenkumar (Praveen)]

Bro,
as said in the thread, i have already restarted, updated settings. But still no luck

[Palaniyappan]

is the webpage added to trust list in Internet Setting.
kindly try that once
Cheers @kpraveenkumar

[kpraveenkumar (Praveen)]

Yes it is.

[Palaniyappan]

were these steps followed

Enhanced Protected Mode in Internet Explorer

and may i know what is the version of IE used

Cheers @kpraveenkumar

[kpraveenkumar (Praveen)]

UiPath Version : 2016.2.6274
IE Version : 11.805.17763.0
Upd Version : 11.0.155

Still Same issue

[Palaniyappan]

Try with start process activity as mentioned in this thread

Cannot communicate with Internet Explorer Browser - Troubleshoot steps

Issue Description [image] Troubleshooting steps Approach 1#: Please try troubleshooting steps mentioned in our Kb article Restart the system after implementing the steps in the system Troubleshoot document solves most of the issue , follow the below steps in case if doesn’t work. Approach 2#: If the above mentioned does not work, kindly use “Start Process” activity to open IE and verify . Upgrade IE to version 11 and check if that resolves the issue Approach 3#: Firstly, can you …

and we got few more approaches too
kindly try this and let know for any queries or clarification

Cheers @kpraveenkumar

[kpraveenkumar (Praveen)]

Hi Palani,

I tried all troubleshoot steps, but still no luck.

I have raised a ticket with UiPath. I will share the solution if it get fixed. Appreciate your time.

[Palaniyappan]

Cheers @kpraveenkumar

[kpraveenkumar (Praveen)]

It got worked ONLY after giving Local Admin Rights.

[Palaniyappan]

Great
Cheers @kpraveenkumar

[sandeep_kumar1029 (Sandeep Kumar)]

One suggestion I would make, after all the other mentioned are not working, use Start Application activity to open IE instead of Open browser.
Use type into (address bar), instead of navigate to. Your rest of the sequence would work (selectors and all) in the Start Application Activity Sequence.

[jeyaprakasamm]

Hi,
I have the same kind of issue but slightly different. I am getting the same error for almost all the browsers.
I am able to open the browser and access the URL of the site. When the Login pop up opens up I am getting this error. If I manually give the credentials then other processes are running smoothly without any issue. please help me as I am struck with this issue for a quite long time.

[atbuttram]

did you figure this out? I have the same issue