Objects identified at a different location when indicated on screen

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1

when i am trying to identify an object on screen uipath studio identifies it at a different location, but the informative screenshot is captured at the location which i am trying to indicate. And then when i highlight the object its highlighted at the wrong location. I have attached few screenshots as reference.

Could someone help mw with this

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er

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er2

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er3
er3843×503 96.8 KB

6

@loginerror could you please help me with this

7

Hi,
Can you share your selector here?

8

Check your selector, If it is not having aaname or innertext, try to use the same. Else,
Using UiExplorer, try to indicate an anchor for the same element.

9

@rahul11

Welcome to our UiPath community.

May I know what browser are you using here ? Can you please try with different browser and check it once.

If you are using Chrome/Edge/Firefox then you need to install extension then only UiPath will able to identify the elements.

10

I did try to use different browsers with uipath extension installed, but the issue still persists

12

Even though the object is identified at a different location than where it is located the selectors generated are correct and am able to automate the page. But once the application is logged in there are many objects placed close to each other and its very time consuming to identify single object.

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Hi @rahul11

Two questions:

  • what is your version of the UIAutomation package (see package manager)? could you try on the latest one?
  • are you maybe using any Windows scaling? setting it to 100% as a test could maybe fix the issue
14

In many cases work onli changin the chrome size to %125 or %150 and capture de object whit this size affter you can recognize the object whit normal size %100

15

Even I am facing same issue,
One person from different country able to identify the elements in the bot machine(RPD) and when i try by taking same machine(RDP) i was not highlighting correctly.
when i want to identify some element then i need to search some place above the required element but i will get correct selectors.
I have same scaling and resolution which person is different country.

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image
image829×659 106 KB

Here to identify ok button i need to search some where in the top of the element.
Please help me out on this guys.