No more Development robots available. Please update your license! (#1900) & No available licenses: the number of new machine slots would exceed the total license count. (#1916)

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1

Hello Group,

I had a licensed version of UiPath installed on my computer. Sadly this one needed to be changed so I unregistered the license from the old one an installed it on the new laptop using https://robot.uipath.com/docs/regutil-command-descriptions
Due to some unresponsive robot, I deleted it from the https://platform.uipath.com/
Now, when I am trying to add a development Robot I get “No more Development robots available. Please update your license! (#1900)”

If I try and add a NonProduction Robot to Orchestrator I get “No available licenses: the number of new machine slots would exceed the total license count. (#1916)”

Has anyone encountered this issue and found a solution for it?

Really appreciate your answers.
Thanks, guys!

2

Buddy kindly check whether you have any 2 robots in orchestrator with Development type
Cheeers @radu.spantu

3

Hello,

Thanks for the quick reply.
All my robots from Orchestrator were deleted. Orchestrator has currently no robot.

Radu

4

Hi @radu.spantu

Please do not hesitate to contact our licensing support or technical support to resolve this issue (it looks like it concerns Enterprise edition).

5

Hello,

Thanks for the hint.
Already submitted ticket # 00061606 since Friday.
Looking forward in handling this issue so i can go back to my projects.

Regards,
Radu

1 Like
6

Hey man can you please help me out, i am currently seating with the same issue as the above

7

Hello,

It’s a good thing to contact support if you’ve ran out of options.
in the meantime, check that the connection with Orchestrator is set properly.

To be sure, go to wind>run>cmd > type: whoami

Recheck the details of your connection.
Hope it helps!

1 Like
8

We changed our licensing solution. If you have Orchestrator version 19.4 and below, please generate the license file using this portal (not regutil): Activation. Then upload the file in Orchestrator and let us know if this is working.

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9

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