More (unwanted) jobs than Queue Items

Help Orchestrator
1

Hello,

we struggle with our Orchestrator set up.
We have two running robots.

If the Orchestrator has for example 5 Queue Items and the Trigger is activated with the following settings, we will get 7 running jobs.
If we have 10 items we will get 12 triggered jobs.
Settings Trigger:

trigger
trigger1181×596 159 KB

We always have two jobs extra, which will be failed because of a missing Queue item.
Failure Message:
Object reference

We already tried deleting the Queue and Trigger, changing the Setting from 9999 to 1/2/3 but the extra jobs occur despite the changed settings.

We are looking forward to your ideas for a Solution!

1 Like
2

@l.matzen,

I feel it must be Execute the process N Times but I don’t see it in your screenshot. Is your Orchestrator not on cloud? If not check the Orchestrator config for similar key if it’s being managed there.

image
image1150×423 47.1 KB

Thanks,
Ashok :slight_smile:

3

Hi Ashok,
thank you for your reply.
We are not on Cloud and we don’t have any configs like yours.

4

@l.matzen,

Is it the same behavior for all the process or it’s happening with only this particular process?

5

it’s the same with every process

6

@l.matzen,

Ok then it indicate some misconfiguration in Orchestrator settings. I don’t have knowledge on this.

You can raise this to UiPath support. They should be able to rectify it.

Thanks,
Ashok :slight_smile:

1 Like