Project goal: Create ticket for email from yesterday found in mailbox folders.
Any ideas on how I can automate email from different folders in a Outlook shared mailbox. I already have one existing which creates tickets for every email received.
But now I need to do it for all other folders. These folders assigned to different vendors so need to input vendor name and number in the sharepoint ticket then attach the email and assign.
Steps:
For each outlook email from yesterday
save email
create ticket for each email in folder. Input vendor name and number
attach email to the ticket created
assign ticket to Product Manager
End
Thank you @AJ_Ask but what I’m trying to do is loop the activity thru all emails on these folders and one of my problem is how the bot will capture vendor number when creating ticket.
These folders are for different vendors which have assigned vendor number and in creating ticket in sharepoint I need to input vendor number so how would the bot know its already working on different folder to enter the correct vendor number. Sample in 2nd screenshot it type vendor number for HPE
