Lost all my course progress and cannot access any academy trainings anymore

[Iron_Monger (Ro)]

Hello,

For some reason when logged into my account, I’ve lost access to the training modules. It only gives me the option to take the assessment.

However, when logged out I can view all the courses in each training plan. It appears that this problem has been affecting other users randomly throughout the years.

I submitted multiple help tickets, with no response yet. I would really appreciate it if someone can expedite this b/c my goal is to take the assessment for Automation Developer Professional in the coming weeks. Thank you!

Help ticket sent this morning : 02413257
Screenshot below:

[Iron_Monger (Ro)]

Updating that support team has reached back to me and problem is solved. Thank you