Logs not visible in cloud orchestrator jobs in community version

[Achintya (Achintya Agarwal)]

Logs are not visible in cloud orchestrator jobs in community version.
But Logs are getting generated in the local> user> logs text file.
It was working fine till 25th June(Saturday) but started giving this problem from today (Monday).
Is it because of any update from the UiPath backend itself? (Queue retention policy is being rolled out)

[Nithinkrishna]

Hey @Achintya

Could you please check in Assistant once please ?

What logging option you have used ?

Thanks
#nK

[Achintya (Achintya Agarwal)]

I have used “Trace” in the Assistant>Preferences>Orchestrator Settings

[Nithinkrishna]

Hey @Achintya

Looks all clear !

Did you try in the robots logs section.

Thanks
#nK

[Achintya (Achintya Agarwal)]

Hi @Nithinkrishna
There also I have used ‘Trace’

[Nithinkrishna]

No no. Just check in the folder logs section directly once instead of job logs please…

[Achintya (Achintya Agarwal)]

Did you mean this?

[Nithinkrishna]

Yep right ! @Achintya

And seems logs are not there.

Is it the right folder you are referring to ?

[Achintya (Achintya Agarwal)]

yes. its correct only.

robot level also has trace

[Nithinkrishna]

Hey @Achintya

Can you show the full screenshot please ?

Thanks
#nK

[JithinKP]

Hi @Achintya ,

Could be due to this on-going issue. You can check the status here : status.uipath.com

[Achintya (Achintya Agarwal)]

thank you @Nithinkrishna @JithinKP

[Nithinkrishna]

Cool @Achintya