Licensing and HD robots


I’m confused about types of licenses and what I should use. Tried to contact Sales team but no answer for now. Can you help me answering few questions:
Which licenses I can use for high density and how? Reading the documentation its written:
“Any type of Robot, be it an Attended, Unattended or NonProduction one can be configured in a High-Density environment.”
But Attended has 2 licenses (Named user and multiple users). In licensing conepts its written that Named user is not allowed to use multiple Robots simultaneously.
Also is written every robot can connect to Orchestrator where High Density is added as feature.
If I buy Attended multiple users I can use High Density only with Orchestrator, right?
But I also can use Attended named user - for example 3 licenses without orchestrator on different users but same machine, right?

I will appreciate your help!

yes, that’s right

yes, also correct

As a general “rule” high density and licensing are two different topics.

Attended Named User allowes a specific defined user to run automations. Attended Concurrent/Multiuser allows a pool of users to run automations (but not simultaneously).


Hello @GeorgeSpasov,

Welcome to the community !

To add to what @ovi just mentioned.

  1. What do we mean by High Density Robot Setup: It’s more about the overall Infra setup and not linked to a license type. You can run 1 Robot on a Windows 10 machine or You can run 10 Robots simultaneously (Every robot has its own User) on a Windows Server. When you run 10 Robots on a single server this is referred to as “High Density” Robot Setup and hence robots irrespective of their license types can be setup in this way. But from my experience as a best practice always run attended robots on business user machines & not on servers. Whereas I recommend running the Unattended robots on a “High Density” setup to make the most of the hardware available.

  2. Attended Robot License Types:
    Name User: You can create 1 Robot (tagged to a specific user) on orchestrator per license available or You can have a local license [aka Standalone License] (without orchestrator) that can activate it for a specific user.
    Multi User (aka Concurrent User): You can create a maximum of 3 Robots (tagged to unique users) on orchestrator per license available. But only 1 can be active at a time. There is no local license model available for this, you must have an orchestrator.

Do let me know if you have any further queries.

Hope that helps ! Kudos :slight_smile:



@Nithin_P does it means that attended multiuser now have a cap of 3 unique users to be defined where as in concurrent no threshold was present.

Hello @prashant015,

Yes Studio / Attended Robot “Concurrent” licenses have been discontinued. Your understanding is correct.


Could you please help me how to create multiple robots in the same machine? any configuration details?

Hello @rajsekhar,

Below are a few things to help you get started.

  1. Only Windows Server OS allows multiple users to Login at a time (2 Users By Default, Any Number if you add enough RDS Licenses).
  2. Once you confirm that you have Windows Server OS its only a matter of creating multiple robots on Orchestrator under the robot section under the same machine.

More Details Here: Setting Up Windows Server for High-Density Robots

Hope that helps !


Any course is available in Academy regarding HD robots @ovi @loginerror

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Hi @rajsekhar

I don’t think we have much about it currently, maybe @cosminSimion can provide some more insights :slight_smile:

But if you are our Enterprise customer and you struggle to configure something, feel free to contact our technical support: