Issue with UiPath Installation: Telemetry Connectivity Failed (Curl Exit Code: 22)

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Hi UiPath Community,

I’m encountering an issue during the installation of UiPath Server 2023.10 Automation Suite release where the process fails while validating telemetry connectivity and throws the following error:

Validating telemetry connectivity ... STARTED
>>> [FAILED] Cannot POST to https://dc.services.visualstudio.com/v2/track from this machine. Curl exit code: 22
Validating telemetry connectivity ... DONE

I’ve confirmed network connectivity is fine, but I can’t seem to figure out what’s causing the problem.
Has anyone encountered this?

Any guidance or suggestions for resolving this would be greatly appreciated!

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@ak11in

As per error the required url is not reachable…so first verify the netowrk requrements here

Try hitting the url from that server and check if it is accessible

Cheers

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Thank you so much for your prompt response. However, it doesn’t seem like this issue is related to a client-side network problem.

I am able to hit the URL from the server, but occasionally, apart from the error above, the installation fails with the error

{"itemsReceived":1,"itemsAccepted":0,"appId":null,"errors":[{"index":0,"statusCode":439,"message":"Daily quota exceeded"}]}

This suggests there may be some form of rate limiting on the endpoint. Since this is my first attempt at deploying, I’m unsure how I could have exceeded any quota. I also don’t know what the limit might be.

Could you kindly advise if there are any workarounds available in UiPath? Is it possible to disable telemetry data transmission? These instances are part of an AutoScaling Group, and experiencing these kinds of failures, especially when they seem beyond our control, is a bit challenging.

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