Issue when trying to Authenticate through Orchestrator API

Help Orchestrator
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1

Hi,

I’m trying to “Authenticate” in Orchestrator using Orchestrator API, and I’m getting “Invalid credentials, failed to login.”, even though credentials are correct.

Do you know if I have to provide the password encripted?

Regards

2 Likes
3

@jmayordomo

May I know are you using community Cloud or Enterprise Orchestrator ?

4

Enterprise Orchestrator

1 Like
5

Hey @jmayordomo

You need to make sure you pass the right username, password, tenancy name.

Thanks
#nK

6

Username, password and tenancy name ad the right ones, for sure. I’m sending this information through a json file in Postman:

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1 Like
7

Hey @jmayordomo

Are you able to login the web portal from browser using same credential details.

Thanks
#nK

8

Did you ever find a solution to this?

9

This is working fine normally.

What’s the issue you are facing please ?

10

billede
billede575×570 16.4 KB

I am sure the info passed in the body are correct and I can log in through the browser with the same credentials