Issue on renewing Community license

studio
ce

#1

After filing the renew community license form and restarting UiPath, I still get the following error.
Activation failed with error: 0
Error description: No Error
License status: Server License Expired

Device ID: vX701Bb6xt2AVesMsnyn
Computer: BONNIE-PC
User Name: Bonnie

I also followed the instruction from UiPath help desk (delete the license folder within UiPath folder). I still have the same issue.

I also tried to uninstall and install the latest UiPath studio. It doesn’t work either.

Could anyone help me to solve this problem, please?

Thanks
Bonnie


#2

Hi there @BonnieTang23,
If you contact UiPath licensing team, they may be able to offer you an extension of the Studio license.

In addition, they may be able to provide information on how to revert to the Community License.

Thanks in advance,
Josh


#3

How can I contact License team? Do you have license team contact details? Thanks


#4

Hi, I ran into same issue today and you need to fill the details at this link: https://www.uipath.com/renew-community-license


#5

I have been using the trail version of my CommunityEdition and it is expired.
I want to renew it.

But deviceid is not appearing. It is coming as blank.
License key is also coming blank.
Is there anyway to renew license? Please help.


#6

Hi, I am using Community Edition which has expired and tried to renew it.

However, I have similar issue after filling details using link https://www.uipath.com/renew-community-license.

Activation failed with error: 0
Error description: No Error
License status: Server License Expired

Appreciate if anyone can help, thanks.


#7

Hi ENC,

Please confirm if you chose the Start Free option when you first activated Studio.


#8

Hi Sadhara,

Please check this out for Trial:

Where is not appearing? In Studio - Help? Same question for license key, where is it coming blank?


#9

@ENC It seems like when you submitted the form, you didn’t give the correct Device ID. You can find your device ID in Studio - Help, under the UiPath logo.


#10

Hi Ovi, thank you and appreciate for your help.

I am able to renew community license now.


#11

Hi Ovi,

I am unable to renew my ui path community edition license.
Device id : MTM+7s69gbv1rAjwttms


#12

Hi Ovi,

I’m getting the same error while renewing my UI path community edition Licence.
my Device ID :+S290iGZtGv9X/+w9N9r
below is the screenshoot.

image

Thank You.