Insights Send Mail Not Working

Help Insights
,
1

Hi,
I am trying to send a test email via Insights (Version - 2020.10.2) to see how my dashboard looks and I am getting no email.
I opened the logs (galaxy.log) and I am getting and error - “Unknow provider: plugin-inputwidget.services.versionCheckerProvider”
Does anyone encounter this type of error?
Thank you for your help,
Amit

2

Hi @Amit_Bendet
Kindly try out this below approach

3

Thanks but I tried that and I dont see my error there…

4

@nikhil.girish this is the error from the logs -

image
image1711×53 63.2 KB

5

@Palaniyappan can u assist @Amit_Bendet here

Thanks

1 Like
6

Hmm I haven’t faced this error
I will try to re create the same error

So you are getting this error once after triggering…

@Amit_Bendet

1 Like
7

@Palaniyappan I am getting it when I am trying to send a test email via insight dashboard.

8

Problem solve!
I had to restart the settings from the SMTP and then retype them and everything works fine now!
Thank you every one for your help!
Amit

9

Great @Amit_Bendet
Happy learning

10

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.