IMAP-Connection Issue

Help Activities
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1

Hi,
I am trying to work on IMAP activity to retrieve the emails from Outlook i have given the right Credentials and server details for the first time the process is running but unfortunately if i run the process again the process is failing with the connection error.
Please see the screen below and please help me if any solution available with this error

image

2

Hello @Venkata_Surya_Narayana_Ka

Can you make sure the configuration provided is correct. Watch the below video from 10th min

3

Hi Rahul,
Thank you for your video this video contain how to setup the IMAP which i have already done and as i mentioned IMPA is for working for the first time in the day run the if i am running again after 5 min the process is giving me the connection error .
Please see the screen shot attached
if you have any more suggestions on the issue i have please let me know
Thank you

4

Hello @Venkata_Surya_Narayana_Ka

Are you executing it manually from the studio or created the job in orchestrator?
If from orchestrator, can you confirm whether the process is getting closed after each execution.

5

So far the process is running from Studio only and the connection issue occurring from studio it self
Not tried from Orchestrator yet