IIS Problem Configuration during the installation of Uipath orchestrator

Help
1

Hello,

After preparing all the requierment to install the Uipath Orchestrator, I start to their installed but unfortunality an error mesg is displayed during this installation which indicates “an error occurred while configuring IIS”

The screen shot attached.

Note that I followed all the instructions necessary to ensure the proper functioning of the installation

Please I need to your support and help to resolved the problem.

iis%20problem
iis%20problem1920×1080 78.7 KB

Best regards.

2

Hello,

Any news please.

3

Hi @Youssef_HAKIM,
If you’re on enterprise license please contact with our Technical Support.

4

Hello Pablito,

I already contacted the technical support for more than 5 hours, and until now I have not had any feedback from them.

you can check please.

5

Have you checked if all the server roles and features are installed?

Thanks,
Rammohan B.

1 Like
6

Hello Rammohan,

I already execute the powerShell script (attached) without success, the same problem persists.

:frowning:

InstallRolesAndFeatures%20PowerShell%20Exectutation
InstallRolesAndFeatures%20PowerShell%20Exectutation1920×1080 76 KB

7

Please be patient :slight_smile: I’m pretty sure our technical support will contact with you soon.

8

Hello,

The problem is soved.

Thank you for your support

9

We are happy that we can help.
Could you share with us what was the solution? It might help the others facing same issue in the future :slight_smile:

10

The problem is the cause of the SSL certificate added and used with the IIS Server,

So to resolve the problem, i try to create an new certificate with the name “localhost” on the IIS server, and after i’m try to reinstalled the orchestrator with success :slight_smile:

but now when we try to identify on my orchestrator server, I found a problem of identification, I already tested with all the accounts that I had without success, :frowning:

error%20authentification
error%20authentification1920×1080 64.5 KB

you can help me please

11

Hmmm this looks like proxy problem or something. If your orchestrator is a part of same domain you could try to add it’s address to hosts file so it will direct to ip of the server.

12

You can more explain me, because I do not understand well.

In my plateform, I’m not used the proxy

13

Oh I’m sorry… I was thinking about two different things at same time. You have your own installation so proxy is not the case :smiley:

Please check if here is something what can help you:

14

Hello,

I proceed to applicate all the instructions without success , the problem persiste.
:frowning:

15

any new please

16

If those not helped you I think you should rise a ticket for Technical Support. Seems that something is wrong with authentication but I’m not sure where.

17

Hello Pablito,

I contacted the technical support and they are answering me and the problem has been solved successfully.

Many Thanks :slight_smile: .

Best regards.

2 Likes
18

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