I am getting an error while doing the citrix recorder

use the scrape by region method

can u tell me the steps

click there and select by region, try using different scale and tesseract OCR if it’s possible

yes i tried but coulnot scrape its telling ocr is failed to recognise the item

did you try with CV activities pack?

no i didnot

kindly try again with this settings, and try with different scale(blue circle) maybe with 5.
if still don’t work that, the use the computer vision activities
Get text should replace the scraping method.

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I want to do this in citrix recoring . yes i tried by changing the scale from 2 to 4 but still the same


Have you set Language as eng or not ?

that is blank text nothing is coming

why its returning empty one?


I guess there is no OCR language Installed. Please check below thread and Install languages.