How to turn off: [AutomationTracker] The service is not enabled

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1

Hi there,

A while ago our automations have been getting spammed with this log message out of nowhere, both in Studio and in Orchestrator. This is beyond annoying as it’s just cluttering my logging.

How can I get rid of these log messages?

[AutomationTracker] The service is not enabled

2

Hi @AA12

To remove the [AutomationTracker] The service is not enabled log messages, follow these steps:

  1. Disable Automation Tracker: In UiPath Studio, go to Project Settings > General and turn off Automation Tracker if it’s not needed.
  2. Adjust Logging Levels: In Orchestrator, navigate to Tenant Settings> Logging, and set log levels to Warning or Error to filter out non-essential messages.
  3. Update UiPath Packages: Sometimes outdated packages can trigger these logs, so ensure your packages are up-to-date under Manage Packages.

Hope This Helps

3

Hello, thanks for the reply, but unfortunately this does not solve my problem. I do not get the option in the Project settings to ‘‘turn off Automation tracker’’. Also, adjusting the logging levels doesn’t fix the problem either, it just hides it.
And lastly, I know my packages are all up-to-date.

4

@AA12

please specify which studio you are using

24.x to 24.10.5 this issue was observed…

cheers

5

Hello Anil,

My Studio version is 2023.10.4, but I hope there’s a different solution to this besides upgrading.

6

@AA12

Are the system activities matching with studio version? If not try that

Cheers

7

The System Activities are the newest ones, so in my case 24.10. Downgrading the System Activities is not ideal.

Do you know what is causing the log messages to begin with?

8

@AA12

ideally always system activities should match or be below…not to latest which ever is available.

try it and check …there might be some functions missing in studio 23.10 whcih are being used in latest 24.10

also if activities are same downgrading also should not cause issue

cheers

9

Adding onto this thread. I have this same log message spamming my console. I do not have Automation Tracker in my Project Settings > General.
Running Studio 2024.10.1, System Activities 24.10.6, UIAutomation Activities 24.10.7.
Edit: Tried upgrading to Studio 2024.10.6, no luck. No Automation Tracker setting in Project Settings > General.

10

I had the same problem. In my project, the message “[AutomationTracker] The service is not enabled]” was generated every time you exit an invoked workflow. I solved it by downgrading the UiPath.System.Activities package from 24.10.6 to 24.10.5. Hope this helps!

1 Like
11

Yep, that looks to have worked for me. Thanks!

12

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