How to Trigger a Process When a User Completes an Action in Action Centre


I am working on intelligent invoice processing,

If validation is required for a document, I am creating an action in the action centre. Please note that I do not want to use ‘Wait for Document Validation Action and Resume’ activity in the same workflow.

I would like to trigger another process automatically when an action is completed by a user in the action centre. I would like to know how can I implement this requirement.

Thanks In Advance,
Tooba Faroki

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Hi @b72a8253370b5e8d4e21055d5,

Here in this scenario as your further steps are dependant on completion of action center task, wait and resume activity is must.

You can do something like this:

  1. After creation of action center task, have wait and resume activity
  2. Right after wait and resume activity, you can have another process start activity in the same workflow.

So now when this workflow will run in an unattended mode(directly from orchestrator), as soon as request is completed in action center, another process will get triggered.

However, if during development, you want to trigger execution directly from studio, it will have to be resumed manually from studio once action is completed in action center.

Hope it helps.


Thank you for reply, sonali. I have the same issue.
If I understand you correctly this will not be an issue once the process is triggered from Orch?

On Run (file) in studio, the process wait for the human to complete the task.

Yes @MTraas,

That’s right.

When you run from studio, you have to manually resume after task is completed in action center but when you run this process from orchestrator in an unattended mode, it would automatically resume once task is completed.


Hi @MTraas,

Now that your query is resolved, could you please close this topic so others can also benefit from this when have similar query?


Hello I am currently facing a similar situation but my intelligent validation of invoices is divided into two robots one creates forms in Action Center and the other processes data obtained from Action Center in another system however the first process uploads several tasks to action center and I want that when a user completes a task a queue is created with the data of the completed task to activate the second process is this possible to do without using the Wait for Document Validation Action and Resume activity and without having a robot paused??

Thanks in advance

Hi @Susan483,

It is not possible to do without pausing a robot.

This is by default behaviour of robot - as and when an action center task is encountered , it will automatically pause that process then and there itself.

And after completion of the task only, further steps would be executed.

Hope this clarifies.


Hi @sonaliaggarwal47

I see, thank you very much for the clarification, it will be of great help to me.


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