How to stop a job from an Automatically Started Process?

Help Orchestrator
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#1

Guys, how can I stop these kind of jobs?

In some tests I made a bot that create some actions for a user. And then, after creating the process, I flaged the “Automatic Start Process”. Now I’m seeing a lot of jobs being created, and actiond too, and I can’t change this flag because everytime I try, there’s a warning saying that I can’t change a process with pending jobs:

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Everytime this process executes, it create a Action, and wait for the user to answer it. If I finish the action another jobs is created and so goes on…

I’m using Cloud Orchestrator btw

#2

Hi @lucas.stern,
What settings do you have for this process?
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#3

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#4

Oh I see… so this is the flag which you can’t switch off right? Let me bring someone who could help here.
@Ovidiu_Constantin

#6

So, Im still with this issue and even after opening a ticket for the support, its not resolved. :frowning:

#7

Hi @lucas.stern,
I asked the team for assistance. I’m sorry that it takes so long.

#8

I’m back will an (hopefully) solution.
Step1: Kill the robot service on the machine where process is running.
Step2: Kill the jobs in orchestrator. Robot shouldn’t be able to start new job again as the service is not available.
Step3: Edit the process and disable the autostart option.

Hopefully this will help.

#9

Hi Pablito.

So, I have already done that with no success.
After the step 1, new jobs still are hone being created (with status ‘Peding allocation’) but those i can kill. The problem is the jobs that already exists with status “Pending”, those i can’t kill or delete:

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This process create an Action for my user, but if I just finish the action, the jobs will still exists, since theres no Robot processing it. And I cant turn the robot back ON because new jobs will be created.

With those pending jobs existing, no way to just disable the autostart option either.

Just for a clarification, I am with a Ticket open, but the support team still was not able to solve this catch-22 that Im facing :slight_smile:

#10

Thank you for letting know. I informed about it further. I will get back to you when I will have more information. It’s really weird issue.

#11

Could you please let me know your support ticket number? I want to push this case further to help you asap but need to know which case was opened for you.

#12

Good morning Pablito, the ticket number is 00767086

#13

Funny enough, its looks like after 1000 pending jobs, the process starts to run with more delay between the executions