How to disable the pop up that might appear when the Unattended Robot tries to create the RDP session and prevent the error "Could not start executor. The wait operation timed out. (0x80070102)" ?
When the Unattended Robot tries to create a session via RDP to start an Unattended job, triggered from Orchestrator, the Robot should login automatically without the need of human intervention, so there must be no additional messages or pop up windows after the credentials are checked, so that the Robot could go straight to the Desktop and perform the tasks.
When creating the session, sometimes there is a pop up "legal notice banner" set up by the Operating System or the Organization that the Robot cannot bypass and connect to the machine. The robot is not able to click "OK" and accept the terms presented, like a regular user would.
Example of the pop up message:
This warning pop up can be disabled on the local computer so that the Robot can easily connect, as the Robot acts like a "service account" and the banner should not apply to it. These policies might be enforced by a domain administrator, so an account with administrative access on the machine is required.
In order for the setup to work as indented, the policies must be disabled on the Robot machine. Open a command line interface (cmd) as an administrator and type gpedit.msc - the Local Group Policy Editor will open. Navigate to the following paths:
- Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options > Interactive logon: Message text for users attempting to log on
- Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options > Interactive logon: Message title for users attempting to log on
Set the above policies to Disabled and save the changes.
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