Hi everyone,
I am unable to sign in to UiPath Studio and have no idea what the issue could be. I would be very grateful if anyone could assist me with this problem.
I am encountering the error shown below. Additionally, I face the same error when using Orchestrator and a machine key option.
Thank you in advance for your help!
@Islam_ISmail ,
Try login through UiPath Assistant with machine key.
Thanks,
1 Like
rlgandu
July 5, 2024, 2:25pm
4
@Islam_ISmail
While trying to connect Robots to Orchestrator, below error message from Event Viewer logs"
System.Net.Sockets.SocketException (10060): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond" .
Scenario: Robots deployed on AWS or any other cloud provider; the Robots and Orchestrator on different VPC and a routing communication issue prevent ACK packages from being re…
Please refer this hope this will works for you
1 Like
Hello @ashokkarale
Hello @rlgandu , unfortunately didn’t work for me.
Hello @pravallikapaluri . I did what with him step by step and it doesn’t work for me the Error still persists !
@Islam_ISmail ,
Try changing the Service URL to https://cloud.uipath.com/yourOrgnizationname/yourtenentname/orchestrator
Thanks,
From the impacted Studio/Robot machine provide a screenshot from the cmd.exe while you are running
ping cloud.uipath.com -4
From the impacted Studio/Robot machine provide a screenshot from the cmd.exe while you are running
tracert -4 cloud.uipath.com
From the impacted Studio/Robot machine provide a screenshot from the cmd.exe while you are running
nslookup cloud.uipath.com
From the impacted Studio/Robot machine provide a screenshot from the powershell.exe while you are running
[System.Net.WebRequest]::GetSystemWebProxy().GetProxy("https://cloud.uipath.com")
From the impacted Studio/Robot machine provide a screenshot from the powershell.exe while you are running
Test-NetConnection cloud.uipath.com -port 443 -InformationLevel Detailed
From the impacted Studio/Robot/Assistant machine provide a screenshot from the browser (not Internet Explorer, as we are not supporting it) while you are trying to access
https://cloud.uipath.com
1 Like
Provide from the impacted Studio/Robot/Assistant machine this full-page screenshot (Start → Internet Options → Connections → LAN settings)
The robot was installed in Service Mode or User Mode?
You already some package lost in the ping → so internal network issues and a redirection through proxy.
Run correctly the command
Test-NetConnection cloud.uipath.com -port 443 -InformationLevel Detailed
rlgandu
vrdabberu
mkankatala
Yoichi
A_Learner
sandyarpa767
Parvathy
ashokkarale
Islam_ISmail
supermanPunch