HELP ! - Get Transaction Item always returns null

Here is my properties setting for the Get Transaction Item activity :

Then I wanted to do a message box showing a transaction item’s status, but an error occurred because the Get Transaction Item did not return any transaction to the variable TransactionItem :

And here is my robot permission. It seems ok since all queue permissions are allowed.

Anyone found any problems similar to this. Please share. Thank you !!

Hi @soravispr,

Looks everything fine. I’ve also tried this and for me it’s working fine.


Output is like the below -

I don’t know what’s happening. Please do freshly and try.

Thanks & Regards,
Apurba

Hi @apurba2samanta your transaction status is New or In Progress ? I’m curious that the Get Transaction Item only retrieves transaction with “New” status. Thanks.

Hi @soravispr,

The status of Get Transaction Item for my case is InProgress. And I think it sets the status as InProgress.
Please have a look on the below article -

Thanks & Regards,
Apurba