Getting Excel error regarding opening of multiple Instance - Only in some machines

Hello All,
Getting “we have detected multiple excel processes running. It is recommended to have at most one excel process running for the automation to work as expected error in UiPath” error while trying to run a process via StudioX.
This behavior is seen only in some machines, not in all.
We have tried with both Service Mode Installation and User Mode installations, but the error remains the same in both scenarios.
Is this error due to any excel settings or any other settings?
Attached is the error screenshot for reference.

Appreciate any assistance in this regard

Thank you
MicrosoftTeams-image (33)

HI @nagarjun.gangavaram1

You can kill the excel before each and every excel process and check again

Regards
Sudharsan

Hi @nagarjun.gangavaram1,

You can check the task manager to confirm on the running instance of excel and as @Sudharsan_Ka mentioned try to kill the excel before each run.

Thanks,
Kowsalya

Thanks for your assistance. This is running in user’s machine and the process will be triggered when necessary, we have considered this option but will close existing excels users who are working for BAU.
If this behavior is common across all machines, we could have taken this approach. We observe this issue only in some machines so approaching Forum if this issue has occurred to them.

Thanks for your assistance.
In Task Manager, we can see running applications but issue here might be because of excel settings.
This is running in user’s machine and the process will be triggered when necessary, we have considered this option but will close existing excels users who are working for BAU.
If this behavior is common across all machines, we could have taken this approach. We observe this issue only in some machines so approaching Forum if this issue has occurred to them.