Getting error (1100/Time out) while accessing Assets from Orchestrator from specific folder

[Bhagyashree28]

Getting error (1100/Time out) while accessing Assets from Orchestrator from specific folder but when I tried selecting the folder from dropdown in Get Asset activity it is working

[V_Roboto_V]

Hi @Bhagyashree28

Welcome to the Community

As you can see in the error message, it says “Folder does not exist or user does not have access…”

1. Could you check Orchestrator, whether the Folder exists.
2. Check whether your account has permission.
3. Check whether row(“OrchestratorFolder”).ToString has the correct folder name or not
4. Simply check whether studio is connected to the same folder:
   
   
   
   IF not, change it to the correct one:
   
   

If this solves your issue, Do mark it as a solution
Happy Automation

[prashant1603765 (Prashant Kumar)]

Hi @Bhagyashree28
Welcome to UiPath

Open UiPath Orchestrator and navigate to the Folders section. Check if the robot has the necessary View permission for Assets in the specific folder. Open UiPath Studio and locate the Get Asset activity. Verify if the Folder Path is correctly set. Open Orchestrator and go to the Machines section, then check the assigned Robots. Ensure that the robot is assigned to the correct folder. Check the exact asset name in Orchestrator and make sure it matches the name used in UiPath Studio. If the issue persists, try increasing the timeout value in the Get Asset activity.

If you found helpful mark as a solution.

Happy Automation

[Bhagyashree28]

All permissions, folder name, asset name everything is correct, still facing same issue

[V_Roboto_V]

Did you check the fourth suggestion I’ve given.

[ashokkarale]

@Bhagyashree28,

Click on that plus sign and select Use variable

There pass your asset correctly.

Sometime the variables gets passed as string so we don’t get error and it doesn’t work also.

Check by expanding that Orchestrator folder field.

[sharazkm32 (Sharaz K M)]

I have tried to replicate the same scenario and it is working fine as expected.

Try adding Trim at the end of folder path and Asset Name like

row(“OrchestratorFolder”).ToString.Trim in case there are additional spaces in the excel from which you are reading. Apart from that - I don’t foresee any reason for this error

Also try adding a message box with the folder name and see if it is coming as expected. One more thing you can check is whether the folder name is a subfolder or not. If that is tha case - you need to provide Folder\SubFolderName

[Bhagyashree28]

Thanks for the solution. It is working for me.