I have multiple accounts in my outlook and multiple folders. I tried to get messages from specific account and folder, unfortunately when one configure this activity with account and folder parameters, the activity throw an error “The specified folder does not exist”.
There is some strange thing, when I open the outlook before I use this activity there is no problem to get the messages with the same parameters. Furthermore I can get the same result also if I try to wait for this error message and run the same activity one more time.
It’s seems that there is some “bug” that the synchronisation of the application not ready yet and UiPath try to get messages before it’s ready.
I tried it with several computers (Win7, Win10), with several Outlook (2010, 365), with several Activity versions (1.7.2; 1.5 and 1.0.5543) and several Email accounts and the same result appear.
Is someone got the same problem and manage to get a solution?
Thank you for your replay.
I don’t have a sub folder.
As I said the problem not appear when I open the Outlook before I start the process, so the problem is not in my parameters
Sure, I already said that I opened the application and it’s configured with accounts and folders, so I have it installed.
Yes that exactly what I said.
The Outlook application doesn’t need to be opened to use the “Get Outlook Mail Messages” activity. It’s used the API of Outlook and work in background.
I don’t understand why only when the application opened before that I call this activity it’s works.
When I use this activity when the Outlook is close, but no folder defined, there is no problem. Only when I define account and folder it happened.
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