Get IMAP Mail Messages activity not working in Windows version (UiPath)

Help Activities
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1

Hi Team,

I have converted the Legacy to windows then I getting below error “Get IMAP Mail Messages: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.”

But Get IMAP Mail activity is working in Legacy version not working in Windows version.

Here I am using Outlook application to read the inbox mails …

Please suggest any solution…

Regards,
Baby

2

If you’re using IMAP then you are not using Outlook. IMAP connects directly to your email server. Check the properties of the IMAP activity to make sure everything is still configured correctly.

3

Hi @postwick ,

We are using same activity from 1 year and Yesterday also working.today only getting error .

I have checked the configuration but stil same issue

Please let me know if you have any solution

4

Have you considered that maybe something is wrong with the email server you’re trying to connect to?

5

Hi @postwick ,

Thankyou but the same Get IMAP MAIL message activity and Outlook both are working Production server.
Production BOT"s are working fine but in the Dev server I am facing problem.

Here I am using same UiPath workflow and same Outlook in Dev server.But I am getting this error in Dev server only.

In production server I am able to read the inbox mail using Get IMAP Mail Messages activity with same Outlook credentials.

Let me know if you have other solution

6

Check with your admin team to make sure your dev server is allowed to connect to the email server.

7

Thankyou @postwick ,
I will connect with Admin team’

Please let me know what is the required input data while using the Get IMAP Mail Messages activity like I have pass username, password,port number etc.

Can you please suggest required data so I will check in my flow weather that data I am passing or not.

Thanks your time @postwick

8

If it’s working in production but not in QA then you have everything configured correctly but as the error message says there is something preventing the connection.

9

Hi @postwick ,

I have downloaded the package from production Orchestraor. Yesterday Production BOT is running correctly .

But in Dev server not working.

Is that outlook server issue or Dev machine issue :thinking:???

10

Hi,

You can try changing the port number once 993 or 143.
Also try updating the outlook settings and check once again.

11

Again, check with your server/network/security teams to see if something prevents the dev server from connecting to the email server. IMAP has nothing to do with Outlook.