My community version license has expired and I have tried all the above methods to renew, but it’s still not working. I have installed only community edition in my device and never installed other versions. Can you please advise?
Your Device ID is linked to a trial code that was activated on 24th December 2017. That’s why you cannot activate Community Edition(Start free option). Please reach out to support: Contact Technical Support
Hi, I have the issue “SOAP host can’t be resolved”.
As explained, it’s due to a firewall issue.
I can make a ticket here to ask for access to the activation server but I wasn’t able to find wich url/ip (or something else) is needed. Uipath website is accessible considering I managed to download the installer.
In my case the only thing that I had to do was switch to my mobile network.
After connecting with my mobile as a hot spot I was able to activate the CE license.
Btw. it worked for both CE .exe file and .msi file.
Hi @ovi, I just tried whitelisting my.nalpeiron.com on my Windows firewall, if that’s what you mean. However, I’m still facing the same result. Not sure whether I have missed anything here. Please help. Thank you.
“Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated”
In the link " Contact Technical Support" say “Community Version users: Community Edition is provided by UiPath free of charge and we don’t offer support for it on our ticketing platform. Any inquiries from personal email addresses won’t be answered.”
Yes, on the machine I had a trial license. I do not use a VM.
Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated
Device ID: FI+r7IStwfyNxc17sdC/
User Name: S80269
I am experiencing the same issue as hapari_ch. I had previously downloaded the trial version of UIPath on my personal computer because I was part of a test user group for my organization to determine whether or not we wanted to purchase UIPath. My organization has since purchased several UIPath licenses for use at work, but I am now wanting to download the Community version onto my personal computer to program things for the Hackathon. (Corporate policy does not allow me to use my work computer to program for the Hackathon.) Unfortunately, since my previous Trial version of UIPath has now expired, I am getting the following error whenever I try to activate my Community version:
Activation failed with error: 0
Error description: No Error
License status: Server License Expired
My device ID is Bpxntv2j+aS2pUwHmWeG.
I would very much like to participate in the Hackathon, so please let us know what we need to do to resolve this!
(I have also submitted this as a request via the Contact Technical Support link, but as hapari_ch pointed out, the website says they will not respond to any inquiries from Community Version users, so I do not expect to receive a response there.)