Scenario: I have been using the community edition since last year, renewing every couple of months. But as of today my attempt to renew gets an Activation Error: License Status: Product Inactive
NOTE: I have visited www.uipath.com/renew-community-license, the device id and email are correct and I click the button and it says my license has been updated, please restart Uipath Studio Community, but when I do I still get the error below.
Steps to reproduce: Open Uipath, click on Get Free License, fill in my email address and click Activate
Activation failed with error: 0
Error description: No Error
License status: Product Inactive
Device ID: 0nR6ygD7nHtiEEqi5H1+
Expected Behavior: To get a free license key and continue using Uipath
Last stable behavior:
Last stable version:
OS Version: Windows 10 Pro, Version 1703 (creator’s update), OS Build 15063.540
Others if Relevant: (workflow, logs, .net version, service pack, etc):
Ovi, upon a lot of research seems like if the machine is instantiated using one of the standard images that AWS provides they have the same Device ID. Seems like wemay have been able to find one that works for now.
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My colleague is having trouble renewing the free license for his UiPath Studio Community edition. He follows the steps but keeps getting this error on clicking activate in the UiPath registration dialog.
Can someone assist with a resolution? We have already tried uninstalling and reinstalling UiStudio community edition using a new download from the UiPath site.
I am having the same issue. I entered the site provided to renew the community license but it still says I need to renew my license. I tried uninstalling and installing the Community Edition again but it did not work.