Facing issue while using Click and hot key Activities

Help
1

Hi All,

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Can you please help me to resolve my issue. I am facing while using click or hot key Activities.
Error is : “retrieving the com class factory for component with CLSID {F497F7BF-B0C1-415B-8AFE-31484878AE5F} failed due to the error: 80040154 class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))”

Please help me asap, this impacting our deliverables.

2

Hi there,

May I ask what is:

  1. The application type
  2. What are you trying to click
  3. Was unit testing successfull?
  4. Are you facing this issue after dev or are you not able to indicate the element at all…

If you can elaborate we can dissect the problem :slight_smile:

PS : Here is a link that might help you understand why exactly you might be getting that error.: https://www.kb.blackbaud.com/articles/Article/49505

Regards