Hi,
I am having the following issue with a pop up. I am automating a Document Upload process and the following Excel pop up appears if there is an Excel being uploaded.
The pop keeps appearing the background - I have an element exists to look for it and then an if statement to attach the window and then a show window activity to bring it to the foreground.
However this isn’t working it keep appearing like the image.
Any suggestions?
Hi @sean.ryan
Have you tried with Activate activity?
or
use simulate click in the click to click on the pop up
Regards
Sudharsan
The issue because the pop up is in the background the Element Exists is failing.
May be SoftCo Dekstop window’s property is “Show on top” (just like Task Manager)
If you trying to take any action in Excel Compatibility window try to use simulate method. This might help you out.
Are you sure @sean.ryan
Element exists will work in the background too i think
Can you check your selector once again?
Regards
Sudharsan
Yes I have used Log messages to track it. The boolean for the element exists is coming back as false.
But when I ctrl tab I can see the window in the background
What Simulate method should I use?
Simulate method is property available for Click and Type into activities.
But if the element exist is coming back false how will I simulate a click on it?
check your selector again. Make sure it is dynamic (if required)
Hi,
With the Activate - should I use an element exist before or after the the Activate activity
Element exists works in background as well.
So if the window pops up and if the selector is correct then you would have true…you are getting false may be because the selector is wrong…
Please check the same
Cheers
If you and going to indicate on that compatibility popup You can use after element exists @sean.ryan
As said earlier can you please check your Element Exists selector and check it is getting validated and highlighted
If not change the selector and upload the package again
Regards
Sudharsan
