Error with UiPath Extension on Edge Browser

Help Something Else
1

Hello Everyone,

I am encountering an issue while using the UiPath browser extension in the Microsoft Edge browser. The error message displayed is as follows:

“The native part of the extension is not configured correctly. Re-install the extension from UiPath Studio.”

I have attempted the following steps to resolve the issue:

  1. Reinstalled the UiPath Edge extension from UiPath Studio > Tools > Browser Extensions.
  2. Verified that the extension is enabled in Edge under Settings > Extensions.
  3. Restarted both UiPath Studio and the Edge browser.
  4. Ensured that all required permissions were granted to the extension.

Despite these efforts, the error persists, and I am unable to proceed.

Looking forward to your response.

Screenshot 2025-01-07 163653
Screenshot 2025-01-07 163653414×122 3.35 KB

2

hie @shrey.alok.srivastava can you try to remove UiPath extension from edge and then again try to install it from UiPath .sometime the cache file give this type of error.

  • Open Microsoft Edge.
  • Go to the address bar and type edge://extensions.
  • Find the UiPath extension and click on the Remove button to uninstall it.
  • After removal, close Edge completely.
  • Reinstall the extension from UiPath Studio > Tools > Browser Extensions.
  • Restart UiPath Studio and Edge again.
3

Hi @shrey.alok.srivastava

Everyone is facing with the same issue. Edge and chrome extensions throwing the same error when you are facing.

  1. Try to update the Edge browser to the New version.
  2. If not works better to raise a ticket to the UiPath Support team to resolve the issue.

Hope it helps!!

4

Yes, I have already tried everything and while searching for answers I had come to know about the missing “ChromeNativeMessaging.exe”, which might be affecting this error.
Thank you for your support.

5

Thank you for the help, I also have raised a ticket for this issue.

1 Like
6

Great! @shrey.alok.srivastava

After you get the solution from Support team, Write solution here and mark it as solution which will helpful for everyone who are facing the same issue.

7

Hello @shrey.alok.srivastava ,

You can check this troubleshooting guide for issues that affect the ChromeNativeMessaging.exe:

If you already confirmed the extension is installed and enabled you should also:

  • Check if there are Group Policies affecting ChromeNativeMessaging.exe. See the docs page for more information.
  • Check if the ComSpec environment variable is defined correctly.

Best regards,
Luiza

8

Hi @shrey.alok.srivastava,

Sometimes when we install extension from UiPath studio, either it doesn’t get installed or get installed improperly or sometimes gets installed but remains disabled.

So, alternative that you can try here is below:

  1. Uninstall the extension.

  2. Open edge and type below link in search bar:
    UiPath Browser Automation 24.10 - Microsoft Edge Addons
    Or if you want to install some specific extension, you can find its link from below UiPath documentation:
    Studio - List of extensions for Edge

  3. Now when you open the stated link, click on Get as shown below and Add the extension to the edge browser

    This image shows the Microsoft Edge add-ons page for the UiPath Browser Automation extension, including its details, description, and the option to add it to the browser. (Captioned by AI)
    This image shows the Microsoft Edge add-ons page for the UiPath Browser Automation extension, including its details, description, and the option to add it to the browser. (Captioned by AI)1777×937 125 KB

  4. Then go to below link to check if your extension is there:
    edge://extensions/

  5. Sometimes, it will get installed correctly but sometimes, it can show the error like it is showing for you.

  6. If it shows error, then run the following command(as it is with double quotes) in your command prompt:
    “C:\Program Files\UiPath\Studio\UiPath\SetupExtensions.exe” /edge"

Doing these above steps, specifically the step 6 will resolve the error for you. If you would like, below uninstalling the extension, you can right away do the step 6, if it resolves the error, that’s good else follow steps 1-6.

Hope this helps.

Regards
Sonali