Error appears sometimes "The remote certificate is invalid according to the validation procedure"

Help Robot
1

Hi all,
on our robot-maschines the error “The remote certificate is invalid according to the validation procedure” comes up frequently, but not always.
The machines with unattended robots on it work for some minutes or hours, then the error comes up and in job-details it says the error-message.
We have tried to renew the certificates, but if it runs for a while, the certificate seems to be okay. Any suggestions, were we can check or change anything?

Thanks for your help!
Moritz

2

@mm1904

Check if your robots are having any antivirus, maybe try disabling that and check if you are facing this issue again

Hope this may help you

Thanks

3

@mm1904

Check below for your reference

Hope this will help you

Thanks

4

We are also facing a similar issue. Sometime the job succeeds and sometime it fails with the below exception.

message: SetTransactionStatus.xaml failed: The remote certificate is invalid according to the validation procedure. at Source: Set transaction status (Successful)
level: Fatal
logType: User

@mm1904 were you able to find a solution?

@Srini84 it doesn’t seem to be an antivirus issue. Most of the time the job finishes successfully. Intermittently it fails with the above error.

5

Hello @Noel_Aby_Das
No, we don’t have a final solution yet. The error appers now not as frequently as it did a year ago.

I think it is a general problem in our network, when there is much travel etc.

Regards,
Moritz