Email alerts not working

Our organization is no longer receiving alert emails from the orechstrator. The issue seems to have started when we updated Orchestrator 2019.4 to 2021.10.
The emails alerts are enabled!


Are you using OnPrem or Cloud Orchestrator?

Anyway check below documentation and follow the steps

Hope this may help you


I am using on-prem and already did the steps in that link.

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Hello Anju - We are also facing the same issue. Did you find a solution?