For one of our clients, we process website updates. The client provides information in Jira in Freetext format. We designed a process to streamline this using Sharepoint Form and UiPath. SME needs to fill in a form as per the client’s request essentially telling the bot where it needs to perform an action. This is far easier to do when compared to making actual change as there are lot more complications involved ranging from locking page, creating versions to determining issues with the existing text and updating JIRA with accurate details of processing. This took them many hours to complete 1 complicated request.
Through RPA we targeted the build section of the entire flow. It is the most important section of all and also the most time-consuming. Results were pretty evident as build time was reduced from hours to minutes. Bot brought in efficiency without asking for too many efforts from the human end. Even when we include Ingest creation process, we are still saving a lot in terms of time and accuracy is also improved.
Industry categories for this use case: Information Technology and Services, Marketing Sales
Skill level required: Intermediate
UiPath Products that were used: UiPath Studio, UiPath Assistant, UiPath Orchestrator, UiPath Task Capture, UiPath Test Suite
Other applications that were used: AEM, Sharepoint, Jira
Other resources: -
What is the top ROI driver for this use case?: Accelerate growth and operational efficiency