Download file Ignore extensions is ignored

Help Studio
1

Hi,

I use the wait for download activity and I want it to ignore the crdownload extensions. Instead of doing what I ask it ignores the ignore. What am I doing wrong?

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2

You may see an error saying the file does not exist “could not find”
Please add a check file exists action before the move action
follow this step

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regards,

3

Hi, yes I do that in the Check true. You can see it in my screenshot.

4

Oh, please Let check your path, I think it is not correct

5

Hi @DionM

try to add some delay before the move file activity that may resolve the issue.

Regards

6

Hi @DionM

You don’t need to give extension like *.crdownload.
You can directly give comma separated values such as: “crdownload,tmp,dwn”

Thanks

7

That is not best practive. I tell the activity to ignore the crdownload-extension. It should do that and not use workarounds right?

8

Did that as well, also failed.

9

the path is correct, of the 4 attempts one succeeded

10

You might need to add some delay, just to be sure, that the file is downloaded and saved properly, while doing manually as well sometimes I have observed this behavior that the file is downloaded but the folder refreshes once more.

11

You need to make sure the file has finished downloading before transferring
Please create a timeout when transferring between each file to ensure success
But with that error and you’re sure it’s on the right path, maybe time is going too fast and it can’t keep up

12

But it says: Move File: Could not find file ‘D:\Downloads\Unconfirmed 662417.crdownload’.

So it thinks the downloaded file is the crdownload. A timeout will not help because of this.

It should just ignore the crdownload en retry until the .zip is downloaded.

13

Hi, did you try to enter “crdownload” without wildcard and without the dot in front of it?

14

Hi, yes I did. Also failed.