I’m not sure what this entails, or you talking about a Robot/Asset record in Orchestrator, or another aspect of the setup?
There was no screenshot attached. but what I am wondering is which CyberArk Plugin are you using (AAM, CCP), what configuration has been done in CyberArk, Orchestrator Config, Tenant Credential Store Configuration, Robot/Asset configuration
Is this a single Orchestrator (Cloud, Enterprise Cloud, Private Enterprise) with multiple Tenants in which 1 tenant is working and the 2nd is not, or you’ve just happened to configure a different Orchestrator that was successful?
If you are using the CyberArk AAM (Application Access Manager) you would have installed a CyberArk Agent onto the Orchestrator Node and could query a safe with something along the lines of
.\CLIPasswordSDK64.exe GetPassword /p AppDescs.AppID=<appid> /p Query="Safe=<safename>;Folder=<logicalfolder>;Object=<credentialname>" /o Password
I’m not as familiar with the Agentless method (CCP - Central Credential Provider), but presumably it is a similar configuration but instead of using
UiPath.Orchestrator.CyberArk.dll you would use
UiPath.Orchestrator.SecureStore.CyberArkCCP in your `UIpath.Orchestrator.dll.config’. And you’d authenticate using Certificates instead of configuring the AAM.