Hi @aotijani, Thanks for started a public topic!
There are not any differences in credentials/accounts stored in CyberArk for Robot/Users or Assets, they are configured in the same way as far as CyberArk Vault/Safe and the Credential Store Plugin/Store.
A couple of questions
- Are you using Private or Cloud Orchestrator?
- Are you using Agent based CyberArk or Agentless (CCP)?
- Can you describe in details without revealing sensitive information, what setup motions you went through with Orchestrator and CyberArk? (CyberArk Vault/Safe, Account Settings, Orchestrator Plug-in, Credential Store settings, are you using multiple Stores/Safes, etc.)
- Can you provide the error that you are getting when using the Get Credentials?
- If you haven’t done so already, I would recommend searching the forums or the CyberArk Tag to see if anyone has address similar challenges already.
We currently use CyberArk with an Agent (AAM) and have no issues with either Robot nor Asset Credentials from CyberArk. As mentioned in CyberArk CCP Configuration under credential store I did go through the starting motions of CCP but unable to fully test it due to lack of licensing/infrastructure.
Cheers,
Tim