Could not start executor. Creating user session timed out

[Hazem_Saleh]

Could not start executor. Creating user session timed out.

System.Exception: Could not start executor. Creating user session timed out.

we added the environment to 600 seconds but cant start the executor
Last session took 10 minutes

But if we connect to the VDI and then logout its works
What settings here im missing !

Br/Hazem

[Uthraa_S (Uthraa)]

Hi,

Attaching the below thread for your analysis

Getting error message 'Info: Could not start executor. Creating user session timed out.' since upgrading Robots to 2023.4.2

Hello, Recently we have upgraded our UiPath unattended robots from version 2021.10.5 to version 2023.4.2, and we are experiencing intermittent issue whereby a job will fault after trying to create/imitate the RDP session on the unattended server jobs are being created via the cloud Orchestrator. Info: Could not start executor. Creating user session timed out. System.Exception: Could not start executor. Creating user session timed out. We did not experience this for 2+ years of running on ver…

[Hazem_Saleh]

Thanks we seems having the same issue 2023.4.2 i will follow that topic thanks for sharing