Hello, we have multiple robot accounts on one VM. Robots execute processes every 10 or so minutes but at certain time period usually at about 1 AM all robots fail to launch
Info: Could not start executor. A specified logon session does not exist. It may already have been terminated. (0x80070520)
RemoteException wrapping System.Exception: Could not start executor. A specified logon session does not exist. It may already have been terminated. (0x80070520)
Start Time: 10/13/2022 1:00:01 AM
End Time: 10/13/2022 1:01:12 AM
I have tried to read forums but encountered no solid solution.
This might be raised if already 2 users are already logged on , then the 3rd user (the robot user) is trying to get the unattended session for the same host, then it wont be able to login and thus this error occures
On that speceific VM(Eg. 10.100.205.208) you have how many users?
and in how many users does the robot use for running .
For eg let say we have 4 users in that vm (Bot1, Bot2,Bot3,Bot4)
VM 10.100.205.208 is used for running two process in in two different users(Bot1 and Bot4) and thats it no other user(Bot2,Bot3) can be used for other process we will get the error like could not start executor.
Manually login to the 2 users and then login to another 3rd user you will get a popup to ask one user to disconnect and it will ask you to select one of the user to ask to disconnect something like this