I’m currently facing an issue with the REframework while running my robot from the Orchestrator. The robot is designed to retrieve items from a queue, but upon checking the logs, I found the following error message: “Could not retrieve transaction item” with error code 1002. I have verified that the queue name is correctly added to the configuration file. However, the error persists, and I’m unable to proceed with the execution of the robot. I would appreciate any assistance from the community to help me troubleshoot this issue. Thank you in advance for your help.
Did you give aueue access to the robots?..try checking the robot roles…
Also try using a log mesaage and print the queue name to verify if there are any extra spaces or if it is exactly same as the name provided in the orchestrator